Privacy Policy
Effective Date: June 2024
1. Introduction
Welcome to HeirloomHQ ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://www.heirloomhq.com.au (the "Site") or engage with our services.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. By using our Site or providing us with your information, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Identifiers: Name, email address, phone number, and any information you provide when you contact us via forms or emails.
Usage Data: Information about your interaction with the Site, including your IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect analytical data. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To respond to your inquiries, provide consultancy services, and manage client relationships.
Communication: To send you updates, newsletters, or marketing materials, if you have opted in to receive them.
Site Improvement: To analyze Site usage, monitor performance, and enhance user experience.
Compliance: To comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We may share your personal information with:
Service Providers: Trusted third-party vendors who assist us in operating our Site or providing services to you (e.g., web hosting, analytics).
Legal Requirements: When required by law or in response to a valid legal request.
We do not sell, trade, or rent your personal information to third parties.
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
Access and Update: Request access to your personal information and correct any inaccuracies.
Opt-Out: Unsubscribe from marketing communications at any time.
Withdraw Consent: If you have given consent for data collection, you can withdraw it at any time by contacting us.
7. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience and analyze traffic. By using our Site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
8. Links to Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:
Email: Sam@heirloomhq.com.au
Phone: 0414500595
Address: 143 Glenhaven Road Glenhaven